V5 Digital Privacy Policy

Website: www.v5.digital

At V5 Digital ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and process your personal information when you register for and attend our events (including V5 Digital First Fridays), visit our website, or interact with our services.

1. Information We Collect

When you register for an event, interact with our LinkedIn lead forms, or request platform access, we may collect:

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• Personal & Contact Details: Full Name, Work Email Address, WhatsApp / Mobile Number.

• Professional Details: Job Title / Role, Company / Organization Name, Industry.

• Digital Footprint Data: Company Website URL and target search keywords/services (provided during event registration for brand auditing purposes).

• Media Assets: Event photos and professional LinkedIn headshots captured during live briefings.

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2. How We Use Your Information

We use your data for these specific purposes:

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• Event Management: Processing your registration, issuing ticket confirmation, sending WhatsApp/email arrival reminders, and facilitating check-in.

• Audit & Tool Access: Fulfilling complimentary or trial access to platforms based on the registration information provided.

• Service Personalization: Tailoring executive event content, live workshops, and post-event resource sharing to your industry.

• Communications: Sending post-event slides, headshot gallery access links, and invitations to future V5 Digital First Fridays briefings. You may opt out of promotional emails at any time via the unsubscribe link.

• Media & Marketing: Sharing official event recap photos and videos on V5 Digital official channels (LinkedIn, website, media partners). Professional headshots are delivered privately via secure galleries.

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3. Data Storage, CRM & Third-Party Service Providers

We do not sell, rent, or trade your personal data. Consumer data collected through event registrations, website forms, and social media lead forms will be securely stored and managed within our Constant Contact Lead Gen CRM database, as well as integrated enterprise systems like Salesforce.

We only share information with trusted third-party service providers essential for delivering the event experience:

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• CRM & Email Marketing Platforms: Constant Contact and Salesforce for contact management, lead generation, and event communications.

• Event & Media Partners: Professional photography partners (e.g., Oye Creative Studio) for headshot delivery, and event registration partners (e.g., PCT Ventures).

• Platform Integrations: Audit and automation tools strictly used for event preparation and brand audit generation.

• Legal Compliance: When required by law or necessary to protect the rights and safety of V5 Digital and event attendees.

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4. Data Security & Retention

We implement robust technical and organizational measures to ensure your data is stored securely within our CRM platforms. We retain your contact details only as long as necessary to fulfill the purposes outlined in this policy or until you request its deletion.

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5. Your Data Rights

You have the right to access, correct, or request the deletion of your personal data stored in our CRM, withdraw consent for promotional communications at any time, or request the removal of any public event photo featuring your likeness. To exercise any of these rights, please contact us at hi@v5.digital.

 

6. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to:

V5 Digital | PO Box 25177, Windhoek, Namibia | Email: hi@v5.digital | Website: www.v5.digital